Ethics, Governance and Compliance
We are committed to acting ethically, legally, and responsibly in our day-to-day operations.
Management Policy
This policy outlines the commitments that CarboQuímica has defined for each of its management systems.
DownloadEthics Line Reports:
This reporting channel is confidential and available for anyone, whether or not they are a CarboQuímica employee, to safely and anonymously report any conduct they consider contrary to ethics, integrity, or legality. The information provided will be treated with the utmost confidentiality, and no retaliation will be taken against anyone who makes a report in good faith.
Report irregularities to our ethics line:
Code of Ethics and Conduct
Employees
CarboQuímica's Code of Ethics and Conduct establishes the rules and principles that guide the behavior of all company employees in the performance of their duties. Compliance with it is essential to maintain the trust of our customers, suppliers, and other stakeholders.
DownloadSuppliers and Customers
We also have a code of ethics for suppliers and customers. The former establishes the ethical and conduct standards that all suppliers of goods and services to the company must comply with. The latter establishes the principles and values that govern the relationship between the company and its customers.
Download supplier codeDownload customer codeThe documents published on this website are for informational purposes only and do not constitute legal advice.
CarboQuímica reserves the right to modify or update the documents at any time without prior notice.
CarboQuímica reserves the right to modify or update the documents at any time without prior notice.
Legal Documents
Social Responsibility and Sustainability Policy
CarboQuímica S.A.S. directs its management toward sustainable development, promoting respect for human rights, the environment, and society.
This policy defines the principles and commitments that guide ethical, responsible, and sustainable conduct within the company.
DownloadGeneral Terms and Conditions of Sale
CarboQuímica S.A.S. establishes its General Terms and Conditions of Sale to regulate its commercial relationships in a clear and transparent manner.
This document defines the rules applicable to the offer, sale, and supply of products and services, ensuring security and trust between the parties.
DownloadData Processing Policy
CarboQuímica S.A.S. protects the personal information of its stakeholders, guaranteeing its responsible and secure treatment in accordance with current legislation.
This policy establishes the guidelines and procedures for the proper use of personal data in all company activities.
DownloadEthics and Transparency Program
CarboQuímica S.A.S. promotes an ethical and transparent culture through its Business Ethics and Transparency Program, aimed at preventing corruption and bribery.
This program establishes principles and guidelines applicable to all its stakeholders to ensure actions of integrity and responsibility.
DownloadPQR Management
If you wish to submit a petition, complaint, claim, or appeal, we invite you to fill out the PQR form.
PQR Form